University of Twente Student Theses
User satisfaction and trust in chatbots : testing the chatbot usability scale and the relationship of trust and satisfaction in the interaction with chatbots
Waldmann, A. (2021) User satisfaction and trust in chatbots : testing the chatbot usability scale and the relationship of trust and satisfaction in the interaction with chatbots.
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Item Type: | Essay (Bachelor) |
Faculty: | BMS: Behavioural, Management and Social Sciences |
Subject: | 77 psychology |
Programme: | Psychology BSc (56604) |
Link to this item: | https://purl.utwente.nl/essays/87443 |
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