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The resilience of small companies, in the professional services industry, during COVID-19

Noordam, R.P. (2021) The resilience of small companies, in the professional services industry, during COVID-19.

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Abstract:Due to the COVID-19 pandemic, many (small) entrepreneurs found themselves having to be resilient. However, little to no research has investigated what the main factors aiding the resilience of small companies, in the professional services industry, are during COVID-19, thus this thesis. The thesis has focused upon small entrepreneurs in Twente, the Netherlands. Fifteen semi-structured interviews were conducted with small entrepreneurs from this area. Resulting from these interviews it was found that factors deemed relevant to resilience in prior literature were found to be relevant once more. Reaffirming that prior literature also is applicable on COVID-19. Apart from this, small entrepreneurs seemed to face a combination of new challenges and challenges seen during prior adversity. Entrepreneurs tackled these challenges with actions they took pre-emptively as well as actions taken on the spot. Overall, the main factors aiding small companies’ resilience during COVID-19 are alike to what previous literature has found, despite there being some new challenges resulting from COVID-19.
Item Type:Essay (Master)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:85 business administration, organizational science
Programme:Business Administration MSc (60644)
Link to this item:http://purl.utwente.nl/essays/87511
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