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Should I Stay or Should I Go? The Impact of Transformational and Transactional Leadership on Turnover Intent of Multicultural Millennial Newcomers

Vidal Lopes, Sergio G.A. (2021) Should I Stay or Should I Go? The Impact of Transformational and Transactional Leadership on Turnover Intent of Multicultural Millennial Newcomers.

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Abstract:The aspect of leadership and its implications on the workforce have largely been discussed by scholars in recent years. Equally gaining scientific attention is the generational cohort of so-called millennials. Due to the sheer size of this ever-increasing global workforce (Tay, 2011), leaders of the 21st century need to understand what drives millennials towards long-term organizational commitment in order to retain a skilled and able workforce. The present study investigates the impact of transformational and transactional leadership on a rather specific work cohort – multicultural millennial newcomers. In order to do so, an experiment was designed where participants that fit into the criteria of the fore-mentioned cohort experienced one of two leadership scenarios, and consequently assessed their perceptions of their leader, and their intention to stay in the organization. Via means of an online questionnaire, this study tested whether the impact of transformational and transactional leadership on turnover intent had significantly differed from each other. A total of 103 (one-hundred and three) participants were randomized into the two scenarios. Results showed that multicultural millennial newcomers favored transformational leadership qualities over transactional leadership qualities, however the difference found was not significant. Further research is needed to concretize the findings and support the hypothesis. In conclusion, the study at hand serves as a base from which further research can be drafted from, in a way that can help point leaders of the 21st century and their millennial workforce in the right direction.
Item Type:Essay (Bachelor)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:05 communication studies, 70 social sciences in general, 77 psychology, 85 business administration, organizational science
Programme:Communication Studies BSc (56615)
Link to this item:http://purl.utwente.nl/essays/87873
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