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Flexibility of and complexity in cardiopulmonary resuscitation teams' communication patterns: An exploratory study of differences between high and low performing teams and teams before and after training

Muller, A.W. (2021) Flexibility of and complexity in cardiopulmonary resuscitation teams' communication patterns: An exploratory study of differences between high and low performing teams and teams before and after training.

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Abstract:Cardiopulmonary resuscitation (CPR) is a complex procedure for which training is needed in order to improve performance and patient outcomes. An important component of such trainings to improve performance, is communication. Structural aspects of communication, such as its flexibility (the extent to which communication is heterogeneous instead of consistent) and complexity (the number of transitions between members and the number of involved members in these transitions) can support the extent to which performance is enhanced. In this study, coded video recordings of student teams practicing CPR were imported in THEME software to reveal structural patterns in CPR team communication. Between-team differences (high and low performing teams) and within-team differences (before and after training) were investigated regarding flexibility and complexity. Results of this exploratory study indicated that no significant differences were present between flexibility and complexity of low and high performing teams. After training, teams showed significantly more flexibility in the communication’s structure. Complexity in terms of the number of transitions between members did also increase significantly after training. A significant decrease was seen after training in complexity with regards to the number of involved actors within transitions. In order to take considered actions in adjusting trainings, more research is needed.
Item Type:Essay (Master)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:05 communication studies, 44 medicine, 70 social sciences in general, 81 education, teaching
Programme:Educational Science and Technology MSc (60023)
Keywords:Cardiopulmonary resuscitation, Action teams, Patterns, Performance, Flexibility, Complexity
Link to this item:http://purl.utwente.nl/essays/87893
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