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Towards a new concept of therapy: virtual agents and users, who should have the final word? The degree of decision-making users should have in an eHealth technology to foster therapeutic alliance and intention to use.

Bartali, Valentina (2021) Towards a new concept of therapy: virtual agents and users, who should have the final word? The degree of decision-making users should have in an eHealth technology to foster therapeutic alliance and intention to use.

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Abstract:In traditional therapeutic settings, patients are given the possibility to decide what to do about therapists' suggestions. However, it is unknown the degree of decision-making users should have when using a self-help eHealth technology. Accordingly, by applying concepts used in traditional therapeutic settings, the first aim of this study is to investigate the influence of decision-making on perceived patient-technology alliance and intention to use. The second aim is to get experts’ opinions on the degree of decision-making elderly adults should have when they have PG disorder or in critical situations. The topic is explored through a quantitative online study (A 2x2 between-subjects design) and a qualitative study (Interviews with clinical experts) was conducted. For the first study, perceived patient-technology alliance significantly influences intention to use. Moreover, perceived relatedness significantly influences patient-technology alliance and intention to use. Finally, all variables, but two, significantly and positively correlate with each other. For the second study, people need to have control, even if it is more difficult for people in a critical situation. It was confirmed that most concepts used in traditional therapy settings can also be applied to self-help technologies with therapeutic purposes, and control is essential for people.
Item Type:Essay (Master)
Clients:
Roessingh Research and Development, Enschede, The Netherlands
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:05 communication studies
Programme:Communication Studies MSc (60713)
Link to this item:http://purl.utwente.nl/essays/88062
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