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The relationship between emotional intelligence and workplace learning : an experience sampling study

Stoynovski, A. (2021) The relationship between emotional intelligence and workplace learning : an experience sampling study.

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Abstract:Currently the workplace environment is challenging and ever-changing. In order to adapt and to keep their job positions, individuals must continuously learn and develop their skills. The demands and decisions of organizations may cause distress in employees, which can further invoke different emotional states. Managing those emotional experiences is important, in order to further develop and to continue to learn, not only for the individuals but also for the organizations. Being able to manage one’s own emotions is a part of being emotionally intelligent. The topic of workplace learning and EI is a relatively new area of inquiry. To gain more insight an experience sampling study was conducted in order to investigate the relationship between the two constructs. Further analyses examined what kind of learning activities emotionally intelligent people engage in. 33 individuals filled in a general questionnaire measuring EI as a trait and consequently five daily questionnaires measuring workplace learning and the application of emotional abilities. It was found that the relationship between EI and workplace learning is significant but not mediated by applying emotional abilities on a daily level. Emotional intelligence predicted learning by reflection, but a non-significant result was found in regards to EI and social learning.
Item Type:Essay (Bachelor)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:77 psychology
Programme:Psychology BSc (56604)
Link to this item:http://purl.utwente.nl/essays/88097
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