University of Twente Student Theses


In what ways does Artificial Intelligence change the work of medical experts in hospitals?

Ibrahim, M.M.M. (2021) In what ways does Artificial Intelligence change the work of medical experts in hospitals?

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Abstract:This study is focused on how artificial intelligence (AI) can impact the job of medical experts. The motivation for this study comprises the impact of AI applications in the healthcare industry. In this case, the research entailed the current effects of AI in healthcare organizations and the potential positive and negative outcomes of the technology in the future. The primary objective of this research was to analyze how the jobs of medical experts change due to the rapid application of AI in health practices. The main research question that was developed was “In what ways does artificial intelligence can change the job design of medical experts in the hospital?” This study took the design of qualitative research to describe the implications of AI in the healthcare industry. The study applied semi-structured interviews with ten medical experts to collect relevant data on the effects of AI on medical experts' job experience. The data collected was analyzed using thematic content analysis to understand the implications of the respondents' views on the role of AI on medical experts' job design. The findings of the research were that AI helps in the confirmation of diagnosis and accuracy in the diagnosis, improves patient outcomes, increases the autonomy of medical experts, improves physician role in healthcare, and enhances positive job feedback.
Item Type:Essay (Bachelor)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:70 social sciences in general
Programme:International Business Administration BSc (50952)
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