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Various employee-based factors associated with job performance: Exploring the ABC-model of work floor employee functioning

Hanus, A. (2021) Various employee-based factors associated with job performance: Exploring the ABC-model of work floor employee functioning.

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Abstract:Individual job performance remains of high relevance for organizations. The most qualified way to examine work floor employee functioning, however, remains underexplored. This empirical field study introduces a triadic model which explains job performance based on the finding that most studied process variables can be structured into either affective, behavioral, or cognitive, constructs. Therefore, a) job satisfaction, b) relation-oriented behavior, and c) selfefficacy are introduced to jointly predict job performance. The explorative character of this study is underpinned by the extensive scope and a pioneering data collection method. In total 9678 minutes of actual team meetings were recorded to code and analyze interpersonal behaviors of 1601 employees. In addition, survey data for job satisfaction, self-efficacy, and job performance exist for the same sample. The results of a hierarchical multiple regression analysis revealed the model, as well as all three predictors, to be statistically highly significant. In the end, practical implications and the limitations of this study are discussed. The introduced model built of abc-type employee-based factors serves as a good starting point to sketch work floor functioning of the employee. Theories of motivation, social cognitive theory, as well as broaden-and-built theory are combined in the model. For future research it is recommended to use the model to examine mediating effects of the abc-factors in order to understand underlying processes of employee functioning. Examples are discussed in detail.
Item Type:Essay (Master)
Faculty:BMS: Behavioural, Management and Social Sciences
Programme:Business Administration MSc (60644)
Link to this item:https://purl.utwente.nl/essays/88349
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