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Institutional complexity in talent management practices : employee staffing, development, and retention

Wolters, N. (2021) Institutional complexity in talent management practices : employee staffing, development, and retention.

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Abstract:Talent management (TM) continues to receive extensive attention in the literature. Due to the comprehensiveness of the term 'talent', it is challenging to find the right strategy to manage this resource. Two critical limitations play an essential role. First, literature often focuses on the single perspective of HR, top management, or talents, while little is known about the triangular relationship between these perspectives in the internal organisational context. Second, studies regularly highlight one practice instead of analysing the complete TM approach. Therefore, in this research, a case study is conducted based on in-depth semi-structured interviews among HR professionals, line management, and IT talent in a platform organisation. In addition, the study aims to explore the drivers of all the TM practices: employee staffing, development, and retention. Based on the institutional logic perspective, three underpinned logics are explored: the leadership logic, the management logic, and the developer logic. Accordingly, this study is in line with existing literature that explores institutional complexity in the underpinned logics rather than the stereotype logics formulated by Thornton et al. (2012). In contrast with existing literature, the research found that underpinned logics clashed in the TM processes instead of the TM practices. This means that institutional complexity is not generalisable for employee staffing, development, or retention but is manifested in the process that includes attraction, selection, onboarding, training, performance management, succession planning, compensation, and benefits.
Item Type:Essay (Master)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:85 business administration, organizational science
Programme:Business Administration MSc (60644)
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