University of Twente Student Theses


Scenerio-Based Evaluation of Self-Care with Monitoring and Coaching Technologies

Nijboer, Maikel (2021) Scenerio-Based Evaluation of Self-Care with Monitoring and Coaching Technologies.

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Abstract:When looking at the engagement of users with mobile health applications, not much is known about the relationship between the different dimensions of engagement (cognitive, behavioral, and emotional) and the self-care demands (preventive, rehabilitation, and chronic conditions). A clearer understanding of this relationship could help developers of mobile health applications create a higher form of engagement between the user and the application. When a higher form of engagement with an application is achieved by the users, this could lead to better health outcomes. To explore the dimensions of engagement among different self-care demands, a semi-structured interview was carried out in which each participant used a specific mobile application for one week which matched with one of the three self-care demands. While using the application the participants needed to act as if they were in a specific hypothetical situation that was created to fit the specific self-care demand. In total every participant used three different mobile applications for a week, each corresponding with a different self-care demand. After each week of use, a semi-structured interview was conducted that were drawn up based on the literature research. These interviews consisted of two parts: the evaluation interview and the engagement scale. Both the evaluation interview and engagement scale elaborated on how the participants experience the three dimensions of engagement during their week of use. Within the self-care for rehabilitation demand, 75% of the assigned quotes indicated that there was no motivation among the participants, while the other self-care demands scored much higher on motivation. Preventive self-care showed strong emotional engagement, while self-care for chronic conditions was found completely not enjoyable. The demands of preventive self-care and self-care for rehabilitation showed both routine and random users Whitin the behavioral dimension. However, the demand of self-care for chronic conditions only showed random users. It can be concluded that every self-care demand has different strong- and weak points regarding the dimensions of engagement. It is important that these differences are taken into account when developing mobile health applications for specific self-care demands. This is important to ensure that elements are present within the applications to eliminate its weak points to offer a high form of engagement and ensure the best possible health outcomes.
Item Type:Essay (Master)
Faculty:BMS: Behavioural, Management and Social Sciences
Programme:Health Sciences MSc (66851)
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