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Creating a safe space for women in an in-app online community to increase engagement of a mobile health application

Boutros, Kirolos (2021) Creating a safe space for women in an in-app online community to increase engagement of a mobile health application.

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Abstract:Online communities are becoming more popular over time. Members of online communities always provide support to each other as communities are focused on a particular subject. Therefore, online health communities have started to appear in various forms, from websites to social platforms. It was discovered that women need more support with their health as they suffer from hormonal conditions from an early age and live along with it for most of their lives. However, as online health communities for women’s health exist, there is a lack of moderation on what is being posted in these communities. It has been realised that women suffer from hateful speech and discrimination when sharing their personal experiences seeking help from others. Based on literature and interviews, this paper focuses on creating a tool that will provide women with a safe space to share their personal experiences and knowledge and receive the support they need. The paper yielded three different yet similar design concepts that provide feedback to women in the online health community when posting, seeking new knowledge, or sharing knowledge. A user test evaluated three types of feedback: textual feedback, animated character feedback, and audience-oriented feedback.
Item Type:Essay (Bachelor)
Clients:
HealthTech Ventures, Hamburg, Germany
Faculty:EEMCS: Electrical Engineering, Mathematics and Computer Science
Subject:01 general works
Programme:Creative Technology BSc (50447)
Link to this item:http://purl.utwente.nl/essays/88560
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