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Electronic Data Interchange implementation: a case study at a Dutch company in the steel industry

Gerritsen, Thijs (2021) Electronic Data Interchange implementation: a case study at a Dutch company in the steel industry.

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Abstract:Companies spend valuable time on processing transactions in the P2P process. This inefficient way or working damages the possible competitive advantage achieved by the purchasing department. This study investigates what influences the intention to implement EDI and which factors lead to successful EDI implementation. Empirical research was conducted in a Dutch case company in the steel industry. Data was collected by interviewing eighteen employees and suppliers. For this the UTAUT and TOE framework were combined to create a comprehensive framework for organizational EDI implementation. Research showed Performance expectancy is the most important variable defining intention to implement EDI. Further, moderating variables as turnover and relationship have an effect on implementation intention. Technological and organizational and product facilitators and inhibitors both have an effect on EDI implementation success.
Item Type:Essay (Master)
Clients:
Voortman Steel Machinery, Rijssen, The Netherlands
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:85 business administration, organizational science
Programme:Business Administration MSc (60644)
Link to this item:https://purl.utwente.nl/essays/88561
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