University of Twente Student Theses


Designing Compassionate Technology for Mental Health

Bayuaji, Rayhan Aryoseno (2021) Designing Compassionate Technology for Mental Health.

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Abstract:This project focuses on understanding how to design compassionate technology for mental health. More specifically the project aims to understand how compassionate care could be provided to individuals who are feeling symptoms of anxiety utilising technology. Background research was then conducted which helped understand the different characteristics of generalised anxiety disorder patients and further helped understand the concept of compassion and compassionate technology. Based on the background research, a total of 12 concepts were developed and through a selection criteria, the final concept of a Connection Lamp was achieved. The Connection Lamp is a lamp which allows the users to conduct a breathing exercise while also encouraging them to become mindful of their emotions and situation by determining their own anxiety level and requesting help from their loved one; who also has a lamp of their own. The first prototype of the concept was then created specifications and requirements which were proposed. This prototype was then used to conduct a usability test to further gain insight into how technology could be used to provide compassionate care for generalised anxiety disorder patients. A total of 6 participants took part in the evaluation by completing a usability test followed by a semi structured interview. The evaluation helps shed light into the difference of providing compassion and receiving while also highlighting the importance of human connection and a strong emotional bond in communicating successful compassionate interactions. It was concluded that the Connection Lamp has the potential to help mitigate the symptoms of generalised anxiety disorder through a mindfulness based approach while also allowing them to connect with their loved ones. Compassionate technology could be used as a mediator of compassion to provide compassionate care for individuals who struggle with generalized anxiety disorder.
Item Type:Essay (Bachelor)
Faculty:EEMCS: Electrical Engineering, Mathematics and Computer Science
Subject:02 science and culture in general, 08 philosophy, 54 computer science, 77 psychology
Programme:Creative Technology BSc (50447)
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