University of Twente Student Theses


Health information exchange in the Netherlands

Hogema, T.A.M. (2021) Health information exchange in the Netherlands.

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Abstract:Health information exchange (HIE) is the activity of exchanging healthcare information between various systems and parties. It has received increasing attention in the Netherlands. Currently, many companies are investing in HIE as it can bring many advantages to the healthcare sector. Some promises of HIE include its potential to remove repetitive work, increase the quality of care, and save costs and time. However, despite these promises, the real benefits of HIE have not been widely realized. This is partly traceable to the complexity of the stakeholders’ requirements and their incomplete understanding of the HIE market. Currently, a combination of laws, upcoming standards, and the wide variety of HIE initiatives create a complex market. As a result, a structured understanding of the market holistically and from each player’s perspective is missing. This, in turn, hinders companies interested in HIE adoption in developing their business and technology strategies. In this thesis, we seek to provide a structured and stakeholder-centric understanding of the HIE market. Our research aims to guide stakeholders in the healthcare market to understand HIE in a way that helps them develop a future-proof business strategy. We achieve this by designing stakeholder perspectives, which indicate stakeholders' most important goals and requirements.
Item Type:Essay (Master)
Faculty:EEMCS: Electrical Engineering, Mathematics and Computer Science
Subject:54 computer science, 85 business administration, organizational science
Programme:Business Information Technology MSc (60025)
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