University of Twente Student Theses


Designing, implementing, and evaluating a real-time performance dashboard

Kambartsumjan, Arthur (2021) Designing, implementing, and evaluating a real-time performance dashboard.

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Abstract:To grow steadily and keep its market position in the future, VDL ETG Almelo aims to increase its efficiency by process automation as well as the implementation of a digital factory. One of the business needs is that real-time performance information per department is currently lacking. We conduct a literature review to find key performance indicators (KPIs) currently used by manufacturing companies. After an analysis of the current situation, we use the KPIs identified by the literature as a basis to give each manager some ideas of how KPIs are used in other manufacturing environments. Subsequently, we translate the operational goal of each department into measurable KPIs. A large amount of data is available to measure these KPIs and therefore an efficient new IT architecture is required. Before we construct this new IT architecture, we have participated in a training session of Microsoft. After this session, we constructed our model and defined relationships between the data tables within Microsoft Power BI. Next, we provide more insights into the visualization of data. Finally, we can conclude that our dashboards are real-time connected, the operational goal of each department is measured, and only one person is needed for developing the dashboards.
Item Type:Essay (Master)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:83 economics
Programme:Industrial Engineering and Management MSc (60029)
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