University of Twente Student Theses


The new normal: The impact of COVID-19 on the future work environment

Jansen, R.A.M (2021) The new normal: The impact of COVID-19 on the future work environment.

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Abstract:With the advent of the COVID-19 pandemic, different preferences have arisen with regard to the work environment. Therefore, organizations are concerned with different ways of working in the near-term future, where working from home will be more prevalent than ever. However, from literature it is suggested that working from home may have a negative effect on innovative work behavior (hereinafter referred to as IWB). This study therefore, examined the impact of COVID-19 on the future work environment and IWB. Additionally, it is generally thought that IWB increases when employees experience compatibility with their work environment, meaning that there is a fit between a person and his environment (P-E fit). Therefore, specifically an attempt will be made to examine whether personal characteristics influence IWB, while also examining whether the work environment moderates that relationship. Based on a quantitative study, the main results show that hybrid work is becoming more popular. Furthermore, there appear to be some differences in IWB pre and during adversity. Additionally, it appears that there are hardly any significant differences in IWB between the different work environments. Moreover, especially a shared-room office and a home office show moderating effects on the relationship between personal characteristics and IWB.
Item Type:Essay (Master)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:85 business administration, organizational science
Programme:Business Administration MSc (60644)
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