University of Twente Student Theses
Proving competence whilst improving competence: How Field Service Engineers can be qualified within Structured On the Job Training
Steenbakkers, L.M.P. (2021) Proving competence whilst improving competence: How Field Service Engineers can be qualified within Structured On the Job Training.
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| Abstract: | This research investigates how Field Service Engineers can be qualified within Structured On the Job Training. The research was conducted at ASML, a developer and manufacturer of microchip manufacturing equipment. According to Design Science Research both a literature review and exploratory semi-structured interviews were conducted. By looking at the findings from literature and interviews to see how they can be combined into a working process, the findings were used to design a qualification process. This qualification process exists of three main phases: formative assessment, summative assessment, and evaluation of results. By this combination the present research contributes to literature on evaluation of SOJT, thereby adding to a research area that is currently scarce. |
| Item Type: | Essay (Master) |
| Clients: | ASML, Veldhoven, Netherlands |
| Faculty: | BMS: Behavioural, Management and Social Sciences |
| Subject: | 81 education, teaching |
| Programme: | Educational Science and Technology MSc (60023) |
| Link to this item: | https://purl.utwente.nl/essays/89074 |
| Export this item as: | BibTeX EndNote HTML Citation Reference Manager |
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