University of Twente Student Theses
Disturbance Maintenance Labor Hour Modeling
Traas, Max (2022) Disturbance Maintenance Labor Hour Modeling.
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| Full Text Status: | Access to this publication is restricted |
| Embargo date: | 14 January 2024 |
| Abstract: | This summary presents an assignment offered by ASML, specifically the Customer Support department. Customer Support has the responsibility to organize the engineer teams that maintain ASML machines on customer production sites. The engineer teams are filled with a certain amount of service engineers, depending how many labor hours it costs to maintain a machine a year. In a few years ASML plans on releasing a brand new machine to the market, the EXE:5000. For this machine Customer Support wants to estimate the total amount of Labor hours required to maintain it for a year, to be able to determine how many engineers they need to train to maintain a single EXE:5000 on a customer site. |
| Item Type: | Essay (Bachelor) |
| Clients: | ASML, Netherlands |
| Faculty: | BMS: Behavioural, Management and Social Sciences |
| Subject: | 01 general works, 85 business administration, organizational science |
| Programme: | Industrial Engineering and Management BSc (56994) |
| Link to this item: | https://purl.utwente.nl/essays/89304 |
| Export this item as: | BibTeX EndNote HTML Citation Reference Manager |
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