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Relating digitization, digitalization and digital transformation : a maturity model and roadmap for Dutch logistics companies

Kusters, A.C. (2022) Relating digitization, digitalization and digital transformation : a maturity model and roadmap for Dutch logistics companies.

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Abstract:The development of digital technologies is a current topic for the logistics sector. In this fast-moving and world covering sector, the use of digital technologies can provide big opportunities. However, a recent study done by Beurtvaartadres, Evofenedex and TLN among Dutch logistics companies showed that most companies lack innovation and do not own the majority of these technologies. For this paper, a literature review has been completed on digitization, digitalization and digital transformation, followed by a statistical quantitative analysis based on available data from a recent survey on digitalization and data use of the Dutch logistics sector. The purpose of the research was to create a conceptual model with classications of levels of digital maturity for this industry. In the end, a conceptual roadmap to a high level of digital maturity for the logistics sector has been created. The maturity model and logistics roadmap are considered to be valuable tools for the Dutch logistics sector and provide insights into the process, requirements, challenges and/or risks to achieve a high digital maturity level.
Item Type:Essay (Bachelor)
Faculty:EEMCS: Electrical Engineering, Mathematics and Computer Science
Subject:55 traffic technology, transport technology, 85 business administration, organizational science
Programme:Business & IT BSc (56066)
Link to this item:https://purl.utwente.nl/essays/89432
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