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Towards a framework for the early-stage assessment of infotainment systems for luxury cars

Eck, Sanne van (2022) Towards a framework for the early-stage assessment of infotainment systems for luxury cars.

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Abstract:This thesis aimed to create a framework for evaluating the UX of infotainment systems in collaboration with ART, designer and manufacturer of infotainment systems for luxury cars. This framework will help to guide the design process and the evaluation of these systems. First, a systematic literature review was conducted to extrapolate the most important dimensions of UX for infotainment systems, representing the most important aspects to consider when evaluating the quality of experience of infotainment systems. In addition, the methods used to assess these dimensions were identified. Based on these results, a preliminary framework for the assessment of (luxury) infotainment systems was proposed. The second phase of this research aimed to validate this preliminary framework by conducting a survey among designers of infotainment systems and consumers of both luxury and regular cars. Overall, the results showed that respondents appeared to agree with the dimensions extrapolated from the literature. The framework was refined based on the results of the survey and potential items for assessing these dimensions were proposed. Future research should try to include more data on luxury consumers and extend the framework by creating a questionnaire based on the items proposed.
Item Type:Essay (Master)
Clients:
ART, Passignano sul Trasimeno, Italy
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:77 psychology
Programme:Psychology MSc (66604)
Link to this item:https://purl.utwente.nl/essays/89750
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