University of Twente Student Theses
The effect of daily workplace interactions on novice nurses workplace belongingness during their first three months in a healthcare organisation
Punt, Jelle (2022) The effect of daily workplace interactions on novice nurses workplace belongingness during their first three months in a healthcare organisation.
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| Abstract: | A sufficient inflow of novice nurses is essential to meet the current shortages within the global healthcare sector. However, the high dropout rate of novice nurses within two years of their appointment is a cause of great concern. New employees seem to leave health organisations during their onboarding process. Studies suggest that workplace belongingness can play an essential part during the onboarding period in determining whether employees want to stay in a health organisation. There is also scientific evidence that workplace interactions can play an important role in increasing workplace belongingness. In addition, other studies have already emphasised the role of feeling accepted and competent in enhancing a feeling of workplace belongingness. Therefore, this study investigates the effects of feeling accepted and competent as evoked by everyday workplace interactions experienced by newly hired healthcare employees on their workplace belongingness. In the first three months, a daily diary study among novice nurses was conducted. Data is collected from a Dutch VVT organisation (Verpleeg- en Verzorgingshuizen en Thuiszorg; nursing homes and home care). In the first three weeks of practice, based upon the most crucial interaction, the novice nurses completed the daily questionnaire at the end of each workday. After these three weeks, the questionnaire was completed once per week for six consecutive weeks. This was done after the last workday of the week. The daily and weekly questionnaires were completed via an app on the participants’ smartphones. A multilevel model was adopted based upon a day-level (within-person) and person-level (between-person) outcome. The outcomes of this study indicated that interactions that cue feelings of acceptance and competence do have a significant effect on workplace belongingness among novice nurses in the VVT-sector. These outcomes were established on both a daily level and person-level. These findings were in line with the established hypothesis in this study. The findings of this study emphasise the importance workplace interactions can have on workplace belongingness experienced by novice nurses, which can have a considerable influence on not wanting to leave a healthcare organisation. |
| Item Type: | Essay (Master) |
| Faculty: | BMS: Behavioural, Management and Social Sciences |
| Subject: | 70 social sciences in general |
| Programme: | Educational Science and Technology MSc (60023) |
| Link to this item: | https://purl.utwente.nl/essays/89764 |
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