University of Twente Student Theses
The Influence of Boundary Spanner’s Coordination Activities on Multiteam System Effectiveness
Overdreef, D.E. (2022) The Influence of Boundary Spanner’s Coordination Activities on Multiteam System Effectiveness.
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| Abstract: | At the beginning of the twenty-first century, a new team formation had been considered, called Multiteam System (MTS). This formation is unique because of the interdependence of the component teams. Numerous studies have theorised that there is a connection between the coordination activities of a boundary spanner and the effectiveness of an MTS. However, these studies are not based on empirical evidence. This research used empirical data gathered from a Dutch military MTS to study this phenomenon over time. The results indicated that the leader was the boundary spanner in the MTS, yet the leader's characteristics showed that he was not competent as a boundary spanner. Consequently, the leader's incompetence made him dysfunctional in the coordination activities. Furthermore, the results illustrated that communication, trust, and shared mental models indeed form the coordination mechanism in an MTS. Yet, the boundary spanner did not properly conduct the coordination activities. There was a lack of communication, lack of trust, and no shared mental models, mainly caused by the boundary spanner’s behaviour. Thus, the coordination activities of a boundary spanner can also act as an inhibitor of MTS effectiveness. |
| Item Type: | Essay (Master) |
| Faculty: | BMS: Behavioural, Management and Social Sciences |
| Subject: | 01 general works, 85 business administration, organizational science |
| Programme: | Business Administration MSc (60644) |
| Link to this item: | https://purl.utwente.nl/essays/89830 |
| Export this item as: | BibTeX EndNote HTML Citation Reference Manager |
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