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Towards Serverless Enterprises: Developing the Enterprise Serverless Assessment (ESA) to assess and improve an organization’s fit and readiness for Serverless technology

Leemans, T.T.J. (2022) Towards Serverless Enterprises: Developing the Enterprise Serverless Assessment (ESA) to assess and improve an organization’s fit and readiness for Serverless technology.

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Abstract:Research indicates that most enterprises want to start using Serverless in the upcoming two years, but their adoption is lagging due to a lack of guidance. This lack provides an opportunity for consultancy firms to serve their clients and led to the discovery of a research gap among available Serverless frameworks. Each of the available frameworks skips the initial requirements analysis phase. At the same time, other sources state that a preliminary analysis of the fit between an organization and Serverless is crucial for its success. Therefore, we aimed to solve this research problem by studying what high-level requirements organizations can meet using Serverless and when they are ready to adopt it. This goal led to the Enterprise Serverless Assessment (ESA), which fills the research gap for enterprise organizations and delivers the insights they need to kickstart their adoption. The ESA provides consultants with a solid base to determine an organization’s strategic fit and readiness to adopt Serverless, enabling them to perform the missing requirements analysis phase at an overarching level. After the assessment, the organization knows if Serverless aligns with its strategy and if they have the required capabilities for a smooth and successful adoption. By analyzing the organization from multiple perspectives, consultants can conclude the assessment with advisory reports on how the assessed organizations can improve their readiness.
Item Type:Essay (Master)
Clients:
Capgemini, Utrecht, The Netherlands
Faculty:EEMCS: Electrical Engineering, Mathematics and Computer Science
Subject:54 computer science
Programme:Business Information Technology MSc (60025)
Link to this item:https://purl.utwente.nl/essays/90493
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