University of Twente Student Theses


Optimisation of a software development process

Antvelink, S.E. (2022) Optimisation of a software development process.

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Abstract:Changing processes, new technologies and standards are resulting in changing customer demands in the world of software development. It is hard for software companies to keep up with this dynamic society. It is therefore challenging to implement one specific software development methodology to a certain project or company. The goal of this thesis is to search for the best fitting software development process, by means of finding optimisation opportunities and implementing these. First, informative data on current situation and the customers’ experiences is obtained by the use of extensive interview sessions. Then, insights on the execution of creating software at other software companies are retrieved. Several opportunities for optimisation were revealed by comparing the current situation and customers’ experiences with the processes others use to develop software. Customer involvement is of great importance in software development, however high involvement in project management tools could be negatively perceived. Increasing the customer intimacy by the addition of extra knowledge on how to be involved in the process and project management tool could lower the effort it takes for customers to be involved in the process. This opportunity is implemented by creating two design solutions. The design solutions eventually would lead to an increase in customer intimacy by the extra knowledge provided, and above all this would lead to a better fitting process.
Item Type:Essay (Master)
Faculty:ET: Engineering Technology
Subject:58 process technology
Programme:Industrial Design Engineering MSc (66955)
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