University of Twente Student Theses
A Framework for Artificial Intelligence Capabilities for Challenges in the Supply Chain for Business-to-Business Companies
Kassies, H.R.W. (2022) A Framework for Artificial Intelligence Capabilities for Challenges in the Supply Chain for Business-to-Business Companies.
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Abstract: | Currently, the supply chain of business-to-business organizations is under intense pressure caused by a lot of external and internal influences. Possible solutions to solve this pressure is digitalization, for instance, with the implementation of artificial intelligence systems. Based on the research model of a systematic literature review, nine exploratory interviews were conducted to validate the criteria for making the supply chain of an organization AI-ready. The literature review showed the following themes with the focus on AI in the supply chain: opportunities and challenges, capabilities, practical implementations, and improvement of systems for performance. These themes are framed and can be seen as certain steps. The nine interviewed B2B organizations are from several industries divided into three size categories. The qualitative research addressed the relevance and flow of literary themes. This resulted in a framework that is useful for the approach of AI implementation in the supply chain of B2B companies. In addition, it raised the awareness and potential power of artificial intelligence to empower the internal supply chain. |
Item Type: | Essay (Master) |
Faculty: | BMS: Behavioural, Management and Social Sciences |
Subject: | 85 business administration, organizational science |
Programme: | Business Administration MSc (60644) |
Link to this item: | https://purl.utwente.nl/essays/90790 |
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