University of Twente Student Theses
How important is stakeholder inclusion? A scholarly work on qualitative research to explore the importance of stakeholder inclusion in the development and implementation process of eMental health interventions.
Behrendt-Richter, Luis Matthias (2022) How important is stakeholder inclusion? A scholarly work on qualitative research to explore the importance of stakeholder inclusion in the development and implementation process of eMental health interventions.
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| Abstract: | This paper explored the “real world” inclusion of stakeholders in the development and implementation process of eMental health interventions. Therefore, the extent to which stakeholder inclusion is important for the design and implementation process of specific eMental Health technologies was explored. In recent decades, the supportive use of technology in the healthcare sector had become increasingly important due to an overburdened health system. One consequence was the burden on informal caregivers who looked after ill friends and relatives privately. eHealth technologies were developed to support these informal caregivers in their function and to simultaneously prevent psychological overload. These eHealth technologies offered much potential to relieve informal caregivers. However, developing an eHealth technology also involves several difficulties, such as a correct stakeholder inclusion. This paper explored how successfully implemented eMental health technologies dealt with stakeholder involvement in terms of different approaches to stakeholder inclusion as well as theories and frameworks that guide such a development process. A qualitative interview study explored different aspects of stakeholder inclusion and its guidance through a theory or framework. Therefore, seven companies with an already implemented eMental health technology for informal caregivers were interviewed. The importance of various stakeholders was explored, such as collaborations with external parties or interviewing the target group. In addition, various methods of stakeholder inclusion such as interviews, questionnaires and usability studies were examined, and the application within the development process of these specific eMental health interventions was investigated. Also, the companies were interviewed about their experiences with specific theories and frameworks that guided a stakeholder inclusion process within an intervention development. In conclusion, it can be said that stakeholder inclusion is an essential part of an eMental health intervention development. In addition, the surveyed companies did not use the full potential of the methods for stakeholder inclusion like a usability study. On top, evaluation instances were not considered by the companies during the intervention development. However, the analysed theories and frameworks do not convey the importance several aspects like stakeholder inclusion or evaluation strategies enough. |
| Item Type: | Essay (Bachelor) |
| Faculty: | BMS: Behavioural, Management and Social Sciences |
| Subject: | 77 psychology |
| Programme: | Psychology BSc (56604) |
| Link to this item: | https://purl.utwente.nl/essays/90890 |
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