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The development of a maturity model to support the assessment and evaluation of the purchasing department in the field of innovation

Kappert, Ruben (2020) The development of a maturity model to support the assessment and evaluation of the purchasing department in the field of innovation.

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Abstract:The strategic importance of purchasing increases, especially regarding innovation/New Product Development; the inclusion of the purchasing department in the NPD process results in a support of the process of innovation and the protection of cost over the entire product life cycle. Hence, Company X set up a new department in purchasing: NPD purchasing. Nevertheless, it seems that literature provides a surplus on why the inclusion of purchasing is beneficial/necessary in the innovation/NPD process of a company, but less is mentioned on how this should be done. Consequently, no established structure is available that serves as a tool to support the evaluation of the purchasing department in the field of innovation/NPD. Therefore, this thesis provides the first innovation/NPD-oriented maturity model to assess and evaluate the contribution of purchasing in this field. This is done by answering the following main research question: “How to develop a maturity model that supports the assessment and evaluation of the purchasing department in terms of innovation/NPD?” The model is based on an extensive literature review on innovation, NPD, ESI, early purchasing integration and interviews with purchasing experts of Company X. After which the model was demonstrated at the company, resulting in an overview of the current performance/sophistication of the newly formed department.
Item Type:Essay (Master)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:85 business administration, organizational science
Programme:Business Administration MSc (60644)
Link to this item:https://purl.utwente.nl/essays/90926
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