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The Impact of Pre-COVID Commitment on Supply Continuity Throughout the Pandemic and the Impact of COVID on POST-COVID Commitment within Buyer-Supplier Relationships

Bartelink, J.H.K. (2022) The Impact of Pre-COVID Commitment on Supply Continuity Throughout the Pandemic and the Impact of COVID on POST-COVID Commitment within Buyer-Supplier Relationships.

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Abstract:Commitment within buyer-supplier relationships has often been argued to be an important determinant for supply continuity during disruptive events. The different dimensions of commitment (e.g. affective and calculative commitment) influence the supply continuity in different ways. By means of a multiple case study approach and cross-case comparisons, the impact of pre-COVID commitment on supply continuity throughout the pandemic was analyzed. Moreover, the impact of COVID on post-COVID commitment levels in buyer-supplier relationships was also discussed. The findings provide several new insights, that were collected through interviews with a company from the engineering industry and its suppliers. First of all, there was a trend observed where high pre-COVID commitment did create high supply continuity. Besides that, calculative commitment-based relationships showed lower post-COVID commitment levels than the majority of the relationships that were affective commitment based. Lastly, the effect of COVID on post-COVID commitment levels did vary between individual cases, where also some mediating factors influenced the relationship. Overall, this research contributes to the literature by showing new insights into the different dimensions of commitment during a disruptive event, as well as analyzing the impact of COVID on post-COVID commitment levels.
Item Type:Essay (Bachelor)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:83 economics, 85 business administration, organizational science
Programme:International Business Administration BSc (50952)
Link to this item:https://purl.utwente.nl/essays/91219
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