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Not so difficult? Studying the relationship between task complexity and preference for feedback from social robots

Perde, Daria (2022) Not so difficult? Studying the relationship between task complexity and preference for feedback from social robots.

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Abstract:Have you wondered if social robots are better communicators than humans? Can they grasp the important aspects of interaction while improving the accuracy of the message they want to communicate? And more important how does it feel to interact with a social robot? Nowadays technology is rapidly improving therefore, the academic world has to keep enriching the literature regarding cutting-edge technology products such as social robots. This paper aims to investigate human attitudes towards social robots in the context of feedback in order to figure out in which cases do people prefer to receive feedback from social robots. The key tool in this experimental study is Furhat. Furhat will assist participants into their journey of completing tasks and interact with them in order to assess their performance. The paper includes an introduction of the key concepts studied in this research: feedback, preference, task complexity, openness to experience and social robots. These key concepts are studied from an academic point of view through literature review and further they are investigated through experiments with Furhat. The findings of the research are proposing an interesting relationship between the concepts studied and the paper is highlighting further aspects regarding the interaction between humans and social robots.
Item Type:Essay (Bachelor)
Faculty:BMS: Behavioural, Management and Social Sciences
Programme:International Business Administration BSc (50952)
Link to this item:https://purl.utwente.nl/essays/91261
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