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The effect of Covid-19 on buyer-supplier relationships and its further influence on supply chain resilience

Rorink, G.L. (2022) The effect of Covid-19 on buyer-supplier relationships and its further influence on supply chain resilience.

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Abstract:The purpose of this research is to find out how Covid-19 affects buyer-supplier relationships through empirically exploring the effects of trust, communication, commitment, and communication on buyer-supplier relationships as well as their further impact on supply chain resilience. Buyer-supplier relationships have been identified as a determinant for supply chain resilience. 12 buyer-supplier relationships were studied in a multiple case study design. First, we observed a clear trend related to the influence of Covid-19 on the characteristics, communication, trust, and commitment. When the characteristics were influenced positively the cooperation became better, when Covid-19 negatively influenced the characteristics, the cooperation became worse regardless the nature of the buyer-supplier relationship before. Secondly, we show that an increased supply chain resilience does not always follow from strong buyer-supplier relationships. The findings expand on previous research on how power affects the resilience of supply chains and relationships between buyers and suppliers. Thirdly, we offer fresh perspectives on how interpersonal traits like supply continuity might help a business remain resilient in the face of Covid-19 interruptions.
Item Type:Essay (Bachelor)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:85 business administration, organizational science
Programme:International Business Administration BSc (50952)
Link to this item:https://purl.utwente.nl/essays/91281
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