University of Twente Student Theses


When work turns into play : how ideas conceived during leisure time make their way into businesses

Kampherbeek, L. (2022) When work turns into play : how ideas conceived during leisure time make their way into businesses.

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Abstract:Employee ideas and inventions have been shown to have a substantial positive impact on businesses. During most of the workday, the employee is focused on immediate tactical decisions, leaving little time to consider the wider picture of a problem. During leisure time, the employee may be able to reconsider and approach the issue from a different perspective or recombine knowledge and expertise. These suggestions result in new goods or services, or they could help the company improve its operations. These personnel should not be overlooked since they provide real-world, case-specific issues and recommendations with a high degree of dedication and championing that ordinary market research may lack. This qualitative study develops a model of how these leisure time ideas are implemented inside the business by employing the critical incident technique during 18 interviews with employees of existing companies, and grounds this process model with the GIOIA methodology (Gioia et al., 2013). The findings reveal a process model describing the phases from idea occurrence to idea implementation with modification and approval propositions for future qualitative investigations. The practical implications allow organizations to approach these ideas by workers in an organized manner, perhaps resulting in a new or larger revenue stream for the firm and increased employee satisfaction. Employees who wish to bring in a concept they came up with in their spare time might learn how to approach management and boost their chances of acceptance. The significance of this study is that it advances the user innovation and leisure time invention literature by offering a previously untapped process model that provides a deeper understanding of the process as well as insights into how organizations approach and argue whether an idea is worthy of pursuing.
Item Type:Essay (Master)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:85 business administration, organizational science
Programme:Business Administration MSc (60644)
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