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Hospital robots : an experimental study on communicating urgency using non-semantic speech and built-in LED’s

Seip, H.M.C. (2022) Hospital robots : an experimental study on communicating urgency using non-semantic speech and built-in LED’s.

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Abstract:During the next few years, robots might be used in hospitals to take over simple tasks from personnel, such as transporting sample material through corridors from one place to another. In this study we look at how the Harmony robot can communicate urgency in case the robot requires help, for example, because of a corridor block or closed door, using non-semantic sound and LED's. The Harmony robot aims to automate on-demand delivery tasks around the hospital and to automate bio-essay sample flow. This paper describes a 2x2 research which uses a combination of thematic qualitative analysis and quantitative analysis to analyse the responses of a group of 39 participants to different video recordings. Data was collected by using an online questionnaire with open questions to gather opinions of the participants on the different sound and light effects used, the appropriateness of the sound, how important they believe the cargo of the robot to be and the willingness to help the robot. The results are that when the robot is transporting important goods, participants considered it best to communicate using urgent, but not appropriate sounds. Using the LED pattern did have a positive effect on how appropriate participants believed the robot to communicate, but did not have a positive effect for communicating urgency. Further exploration of different communication modules might result in finding a proper balance for communicating urgency appropriately.
Item Type:Essay (Bachelor)
Faculty:EEMCS: Electrical Engineering, Mathematics and Computer Science
Subject:54 computer science
Programme:Business & IT BSc (56066)
Link to this item:https://purl.utwente.nl/essays/91648
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