University of Twente Student Theses


Middle managers and the M&A process : multiple case studies

Sleeking, E.L.R. (2022) Middle managers and the M&A process : multiple case studies.

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Abstract:Many studies parrot each other about the high M&A failure rates. Notwithstanding, few studies explain the actual factors that determine whether an M&A was a failure or a success. Success is often explained from a financial perspective or a strategic aspect. But success may be perceived differently on the work floor. The focus is on middle managers as they are the connecting layer within the organisations. It is key to understand their experience to determine their perspective on success, their contribution to the M&A process, and the support that they received and was provided by several organisational levels. The aim is to improve M&A performance and the M&A process in the future by looking at the perspectives and input from the work floor. The research aims to understand the different support streams for middle managers; what organisational level was given what type of support to middle managers and how was this perceived by middle managers during the M&A process. Through multiple case studies and semi-structured interviews, this study suggests that communication is the underlying theme of all provided and perceived support. Different organisational levels provide different forms of support at different times during the M&A process. Middle managers’ need for support was not always aligned with the provided support.
Item Type:Essay (Master)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:05 communication studies
Programme:Communication Studies MSc (60713)
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