University of Twente Student Theses


Applying Transport Quality of Life (TQoL) assessment as a public transport appraisal technique: Case study Yogyakarta, Indonesia

Salma, Umme (2012) Applying Transport Quality of Life (TQoL) assessment as a public transport appraisal technique: Case study Yogyakarta, Indonesia.

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Abstract:This thesis studies the Transport Quality of Life (TQoL) concept as developed by Andrew Carse for the appraisal of public transport in the context of a developing city. To develop the TQoL concept, QoL techniques have been applied to two types of public transport in Yogyakarta city in Indonesia. Both bus systems have been analyzed on their TQoL in order to identify a best mode. Two surveys were used to collect the data. A first survey intended to select TQoL indicators and their weightings in an expert group meeting using a survey monkey web survey. In a second survey people‟s perception based on their stated journey quality from pre-determined selected bus stop locations was conducted to evaluate TQoL. The Spider diagram was used to quantify and present the TQoL scores for the two systems. T-tests were used to identify the significant differences in TQoL. Throughout the thesis using TQoL score, the two bus systems were assessed in various aspects to see accuracy of the TQoL appraisal tool that can identify differences in journey experience. Applying TQoL as an appraisal technique for public transport assessment showed that in Yogyakara, Transjogja is providing a considerably higher TQoL compared to the regular bus. By evaluating public transport from a passenger‟s viewpoint, the TQoL technique can help to validate existing techniques to make transport appraisal more co-ordinated and comprehensive. The thesis therefore concludes that the TQoL technique should be used in addition to supplement existing techniques to enable the policy makers and practitioners make a better informed judgement decisions on how to improve the quality of transport. Keywords: QoL, TQoL, public transport, appraisa
Item Type:Essay (Master)
Faculty:ITC: Faculty of Geo-information Science and Earth Observation
Programme:Geoinformation Science and Earth Observation MSc (75014)
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