University of Twente Student Theses


Conditions of successful SMTs transformation in SMEs

Clemente, Giuliano (2022) Conditions of successful SMTs transformation in SMEs.

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Abstract:Classic models of management are beginning to crack in their relevance for the current times. Management literature has focused on the study of self-managed teams (SMTs). Although research endeavors have focused extensively on large-scale implementations, less attention has been devoted to the context of small and medium enterprises (SMEs). Hence, the aim of this paper was to uncover the variables contributing to a successful change implementation at the SMEs level. For this purpose, nine in-depth semi-structured interviews from three companies were conducted, and analyzed through the Thematic Analysis and Gioia’s methodology. Findings revealed this process to be an extremely relational-oriented one, with the need for high levels of involvement of all company members. Top management must provide an unconditional commitment to the change, and be the one starting and supporting the change all along. Companies need to hire external consultants who should play the role of facilitators. Additionally, a firm understanding of the necessity to frame this organizational change on a long-term period is necessary. This research also highlights the various challenges and metamorphoses that both employees and top management need to go through, and how company interventions can aid the process of change.
Item Type:Essay (Master)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:85 business administration, organizational science
Programme:Business Administration MSc (60644)
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