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Assessing conversational agent interaction style preference in children for information retrieval tasks.

Sharma, Suyash (2022) Assessing conversational agent interaction style preference in children for information retrieval tasks.

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Abstract:This bachelor assignment aimed to assess the preference that children aged 9 to 12 had in the interaction style of a conversational agent while they were attempting to complete information retrieval tasks. This research used a Furhat robot\footnote{url to Furhat Robotics website https://furhatrobotics.com/} as a conversational agent to interact with the children participants to conduct experiments. The participants were given search tasks and asked to talk to the conversational agent to complete them. The conversational agent would talk back to them by asking questions and would print out relevant search results to a screen next to it, if it recognized a keyword that was said by the participant. The participants interacted with two different versions of the conversational agent. Both the versions had a different style of asking clarification questions to the participants. After every interaction, the participants were asked to assess their interaction by filling out a questionnaire. The questionnaire asked questions related to the robot's likability(which were taken from the popular Godspeed questionnaire) and also asked them to give an overall rating to the each version of the robot they talked to. After the participant had completed interacting with both versions of the robot, a short interview was conducted by the principal researcher where they were asked to describe their experience with the robot qualitatively in a series of questions. The results of the questionnaires and interviews were then used by the researcher to draw conclusions about the interaction style preference that the children had.
Item Type:Essay (Bachelor)
Faculty:TNW: Science and Technology
Programme:Advanced Technology BSc (50002)
Link to this item:https://purl.utwente.nl/essays/93869
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