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Workflow database modeling in a workflow management system for better land transaction transparency

Cheng, Bingbing (2013) Workflow database modeling in a workflow management system for better land transaction transparency.

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Abstract:Transparency in the field of land administration is getting increasingly attracting attention at national and international levels, especially in the delivery of land services (such as land transaction) to the citizens. Many researches on transparency of land transaction have mainly focused on land policy issues, marketing environments and corruptions. Nowadays, technologies can support transparency in a decisive way, if implemented in a correct way. Studies show that workflow technology is often used in processing business processes, and Workflow Management Systems (WfMSs) are the most popular systems because of its advantages in supporting process management. Since the database technologies are also highly developed and can easily be deployed, the main aim of this research is to model and test a workflow database in WfMSs for better land transaction transparency. In this research, there are four steps for research methodology: namely reviewing literatures, interviewing the stakeholders, modelling and prototyping. First step is to find out the relationship between 'effectiveness and efficiency' with transparency, and to illustrate how these two concepts effect transparency in land transactions. Technically, it reveals that by adding a workflow database in WfMSs, it enhances transparency. Second step is about interviewing the stakeholders. This step was conducted within the stakeholders of individual land transaction in the Netherlands. The involved stakeholders and processes are described using UML use-case diagrams, the workflows of land transactions are depicted through UML activity diagrams. Third step consists of the analysis of information and states requirements, they are the precondition of modelling. A conceptual workflow database model is developed using UML class diagram. Fourth step is to prototype the conceptual workflow database by using ProcessMaker and MS Access software. The research results show the efficiency and effectiveness as elements of transparency contribute to good performance, transparent and timely information supply. The research also emphasized that the careful identification of appropriate stages of land transaction is utmost important using the state diagrams to design workflow database. Finally the research recommends further research on different types of land transactions. Key words: land transaction, transparency, parcel states, workflow management system, workflow database modelling
Item Type:Essay (Master)
Faculty:ITC: Faculty of Geo-information Science and Earth Observation
Programme:Geoinformation Science and Earth Observation MSc (75014)
Link to this item:https://purl.utwente.nl/essays/93973
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