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How is observed psychological safety related to job satisfaction in self-managing Agile team members? A mixed methods study using video observations and surveys

Meijer, H.J. (2023) How is observed psychological safety related to job satisfaction in self-managing Agile team members? A mixed methods study using video observations and surveys.

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Abstract:Working in self-managing agile teams (SMATs) has become increasingly popular in organizations during the last decade. Even though research on SMATs has shown positive outcomes of SMAT implementation, how observed psychological safety and job satisfaction of SMAT members are related is still unclear. This research used a mixed methods type of design by combining novel video observations with survey data in order to explore this relationship. It answers the recent calls by authors to study the concept of psychological safety with the help of observational techniques and in an agile setting. A frequency count, a statistical analysis and a episode analysis were conducted in this research. Although the results from the quantitative analysis were not significant, the in-depth explorations of the video observations through the episode analysis seemed to reveal that there is a positive relationship between observed psychological safety in SMATs and the level of job satisfaction of SMAT members. This study reveals several insights on how to improve the level of psychological safety of SMAT members and what effects this may have, in particular on their level of job satisfaction.
Item Type:Essay (Master)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:85 business administration, organizational science
Programme:Business Administration MSc (60644)
Link to this item:https://purl.utwente.nl/essays/94263
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