University of Twente Student Theses


The Improvement of the Performance and Acceptance of a Crane Scheduling Tool

Jansma, W. (2022) The Improvement of the Performance and Acceptance of a Crane Scheduling Tool.

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Abstract:During this case study the implementation process of a crane scheduling tool is analysed. The tool predicts the needed crane hours of construction projects and creates a day schedule for the crane to improve the productivity of the crane. The goal of this research is to improve the performance and acceptance of the tool to fully embed the crane model in the processes of construction company Dura Vermeer. This is done by defining the needed updates, the enablers, drivers and barriers and the remaining (essential) steps. The performance and acceptance of the tool are analysed on a company and project level by performing model evaluations, conducting interviews and performing observations. The results show that employees on both a company and project level noticed possible updates for every version of the tool mainly about the factors output quality, result demonstrability and ease of use. The tool’s enablers were based on performance factors on a company level and on acceptance factors on a project level. For the drivers and barriers the factors were spread over both levels. The found drivers are mainly about creating learning opportunities, improving standardization and creating output for the nitrogen legislation. The drivers did not contain logistics factors which showed that employees do not think from a logistics perspective. Multiple barriers were solved during this research with the tool updates, but not every barrier could be solved such as the doubt of generalization of data, estimations of input values and limitations of Excel to improve the ease of use. With the performed updates, the model is now ready to be used on a micro level for a few projects, but not on a macro level for all the projects of DV. Therefore, it is recommended to improve the model by collecting more data about the activities of the crane and changing the application of the model. The crane model is a bottom-up innovation, but by showing the feasibility during this research, it can become a top-down innovation which enables the model to be embedded in the processes of Dura Vermeer. Additionally, this research showed that most employees saw potential in the model to improve decisions instead of improving the entire process. Therefore, System thinking can also help to embed the model in the processes of DV.
Item Type:Essay (Master)
Faculty:ET: Engineering Technology
Subject:56 civil engineering
Programme:Civil Engineering and Management MSc (60026)
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