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Increasing the revenue from service-provision through servitization

Langeveld, K.A. (2023) Increasing the revenue from service-provision through servitization.

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Abstract:In this thesis the problem of decreasing revenue from service-provision for Kaltenbach Hengelo is researched and evaluated from the perspective of adding more service into the business model: servitization. Through a current situation analysis and literature research a desired situation and possible solutions to achieve this situation were generated. The research concludes with a prioritized list of solutions to increase the revenue from service-provision, from which the one with the highest priority has been elaborated on.
Item Type:Essay (Bachelor)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:50 technical science in general, 58 process technology
Programme:Industrial Engineering and Management BSc (56994)
Link to this item:https://purl.utwente.nl/essays/94421
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