University of Twente Student Theses

Login
As of Friday, 8 August 2025, the current Student Theses repository is no longer available for thesis uploads. A new Student Theses repository will be available starting Friday, 15 August 2025.

Creating a general process to measure API performance : generating a KPI-driven dashboard at Air France KLM

Broek, Desmond van den (2023) Creating a general process to measure API performance : generating a KPI-driven dashboard at Air France KLM.

[img] PDF
3MB
Abstract:A general process is created to generate a KPI-driven dashboard regarding API performance. The general process is validated at Air France-KLM. The general process that is created consists of eight steps. The first step is to make a clarification on the current situation at the firm the research is conducted. Afterwards, the most valuable KPIs are determined. Next, the requirements of the tool were conducted. Afterwards, all necessary data had been retrieved. With this information the dashboard is made, which is evaluated based on the UTAUT model by Vanketesh. The improvement options are considered and applied, before deploying the tool within the company
Item Type:Essay (Master)
Clients:
Air France-KLM, Amstelveen, Netherlands
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:30 exact sciences in general, 50 technical science in general, 54 computer science
Programme:Industrial Engineering and Management MSc (60029)
Link to this item:https://purl.utwente.nl/essays/94495
Export this item as:BibTeX
EndNote
HTML Citation
Reference Manager

 

Repository Staff Only: item control page