University of Twente Student Theses
Supporting elderly home care organisations with implementing digital assistive technologies : a study into the supporting value of the AT Tool in the implementation of digital assistive technologies in elderly home care organisations
Hulshof, S.F.H. (2023) Supporting elderly home care organisations with implementing digital assistive technologies : a study into the supporting value of the AT Tool in the implementation of digital assistive technologies in elderly home care organisations.
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| Full Text Status: | Access to this publication is restricted |
| Embargo date: | 29 March 2026 |
| Abstract: | Background: The use of digital assistive technologies (ATs) in elderly home care organisations in the Netherlands is lacking in today's technology and data-driven world, despite their potency to provide personalised care and reduce healthcare costs. The Dutch Government and the European Union (EU) have emphasised the need for digital ATs in elderly healthcare, introducing a new standard (WOZO) that promotes digital AT use. However, digital ATs have not been widely implemented in elderly home care organisations despite being proven effective and safe. Objective: The aim is to determine if and how an AT Tool can support the key elderly home care organisational conditions for implementing digital ATs. The AT Tool is a tool incorporated into the health record that suggests a digital AT during the intake when a client meets the inclusion/exclusion criteria for a digital AT. Methods: The design science research method (DSRM) is used to create an artefact, the Health Organisation Innovation (HOI) model, which assesses the key organisational conditions of implementing digital ATs and which conditions the AT Tool can support. The HOI model is created based on a grounded literature review. The demonstration and evaluation are based on interviews and focus groups. The potential supporting value of the AT Tool is based on the interviews and focus group results compared to the HOI model. The results are presented in the form of a narrative synthesis. Results: The HOI model consists of five key organisational conditions with seventeen elements for implementing digital ATs. The conditions are added value of the digital AT, support system, stakeholder involvement, organisation mindset, and structure. The AT Tool can potentially support eleven of the 17 elements of the HOI model, and the AT Tool should be implemented in phases. Conclusion: Elderly home care organisations can probably improve the implementation of digital ATs when using the AT Tool. The AT Tool is expected to support the key organisational conditions, increasing the instant recognition of the added value of digital AT and supporting a positive end-user attitude. Furthermore, it can probably help the organisations to organise the support system and strengthen the innovative mindset. The HOI model can support elderly home care organisations in highlighting points of attention. Keywords: Digital Assistive Technologies (AT); Design Science Research Method (DSRM); innovation assessment model; implementation science; elderly home care organisation. |
| Item Type: | Essay (Master) |
| Faculty: | TNW: Science and Technology |
| Subject: | 70 social sciences in general, 85 business administration, organizational science |
| Programme: | Health Sciences MSc (66851) |
| Link to this item: | https://purl.utwente.nl/essays/94690 |
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