University of Twente Student Theses
Designing the health data communication in menstruation tracking applications : users’ challenges and the role of design in the visualization of health data
Pott, M.W. (2023) Designing the health data communication in menstruation tracking applications : users’ challenges and the role of design in the visualization of health data.
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| Abstract: | Tracking application users sometimes have difficulty in understanding the collected data. To address this challenge, this thesis reports the results of two studies conducted to answer the research question of ‘What roles can design practice undertake to improve visual health data communication in tracking applications?’ within the domain of menstrual health tracking applications. The first study, semi-structured interviews with users of menstruation tracking apps, identified challenges that users face during the interpretation of app data. Results showed 6 causes for misinterpretation and that sensemaking of a data visualization is a constant loop of looking at visual elements and assigning meaning to them. These sensemaking practices are presented in the data visualization sensemaking framework. The interview study was followed up by a design workshop with the goal of exploring how designers help the users overcome the health data communication challenges. The design workshop showed that only knowledge of the users’ sensemaking practices was not enough and the designs still contained flaws due to the curse of knowledge. In the end, this thesis proposes a reflection-during-design tool, which could help designers actively reflect on each of the visual elements that they put into the data visualization. |
| Item Type: | Essay (Master) |
| Faculty: | BMS: Behavioural, Management and Social Sciences |
| Subject: | 05 communication studies |
| Programme: | Communication Studies MSc (60713) |
| Link to this item: | https://purl.utwente.nl/essays/94729 |
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