University of Twente Student Theses
The perception of stakeholders on the compliance and functionality towards patient safety enhancement on Productdossier in hospitals in The Netherlands - A qualitative study in two Dutch hospitals towards the perception of employees in a hospital on compliance and the functionality of the Productdossier
Boer, J.N. de (2023) The perception of stakeholders on the compliance and functionality towards patient safety enhancement on Productdossier in hospitals in The Netherlands - A qualitative study in two Dutch hospitals towards the perception of employees in a hospital on compliance and the functionality of the Productdossier.
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| Abstract: | This research evaluates the perception of stakeholders on the Productdossier as part of the Aanschafdossier by use of theory on red tape, regarding the terms lack of functionality and compliance burden. We use a descriptive cross-sectional study design, by collecting qualitative and quantitative data through the use of semi-structured interviews. We interviewed eleven respondents from two from “Isala” and “Máxima Medisch Centrum” and analysed the data by a hybrid coding strategy of inductive and deductive thematic analysis. This research concludes stakeholders perceive the components of the Productdossier as functional in enhancing patient safety in hospital while experiencing a high compliance burden. The Productdossier in general is positioned in the quadrant necessary bureaucracy of the red tape scale. Component 1, 2, and 3 of the Productdossier can respectively be found in the quadrants unnecessary rules, red tape, and necessary bureaucracy. Component 4 and 5 can be found in between unnecessary rules and red tape due to the variance of perceived compliance burden of the respondents. Hospitals should reduce the compliance burden to alter a shift from necessary bureaucracy towards high-quality rules on the red tape quadrant. We recommend redesigning the process, make a distinctions in the risks and costs of products, establishing barriers to control the quality of the Productdossiers, reduce the number of applicants and better educate them. Also, we advise to designing a periodic evaluation plan, and lastly we recommend to look for collaborations with other hospitals in The Netherlands. |
| Item Type: | Essay (Master) |
| Clients: | Isala, Zwolle, The Netherlands |
| Faculty: | TNW: Science and Technology |
| Subject: | 44 medicine, 88 social and public administration |
| Programme: | Health Sciences MSc (66851) |
| Link to this item: | https://purl.utwente.nl/essays/94756 |
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