University of Twente Student Theses


User technique innovation in the innovation model : a case study analysis

Diermen, M. van (2023) User technique innovation in the innovation model : a case study analysis.

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Abstract:Not only do companies develop and innovate products, but also users innovate products. Users innovate products to benefit from using the innovated product, whereas companies expect to benefit from selling the innovated product. A specific type of user innovation is user technique innovation. Technique innovation is innovation in the use to which an existing object or tool is put. In the literature, there is limited coverage of the occurrence and diffusion of user technique innovation. Therefore, this thesis aims to provide more insights into the origin and diffusion of user technique innovation, and insights into user technique innovation-driven product innovation. This is executed by analyzing four new cases where user technique innovation eventually led to production innovation. Similarities resulted in a user technique innovation-framework. This framework is compared with the traditional model of innovation – from a manufacturer’s perspective. Important in the new framework is the role of the focus of the user technique innovation, either a product-first or problem-first focus, as well as the social influence innovators play in the diffusion. Moreover, for product innovation to occur, a technological/legal allowance and market potential need to be crossed. Lastly, both users and manufacturers can innovate products after user technique innovation.
Item Type:Essay (Master)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:85 business administration, organizational science
Programme:Business Administration MSc (60644)
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