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The Collection of Organic Waste in City Logistics – A Case Study in the City of Utrecht, The Netherlands

Schepens, L.H.P. (2023) The Collection of Organic Waste in City Logistics – A Case Study in the City of Utrecht, The Netherlands.

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Abstract:The researched company is due to confidentially reasons called “The Company” in this entire report. This research has been done at a Dutch company that is responsible for the CO2-neutral pickup service of the organic waste flows and selling and delivering the products made from or with these organic resources to their clients. The research problem that will be tackled is the unreliable driving hours of the couriers. Therefore the research objective is to optimize the logistics processes of The Company. The data that is required to find the causes of the research problem is collected through literature analysis, content analysis, observations, and interviews. Recommendations show that The Company should increase courier equipment and staff, implement the average/actual departure times and the correct processing times, implement training for clarified expectations on communication and tasks, and responsibilities, and implement improvements in pickup locations.
Item Type:Essay (Master)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:85 business administration, organizational science
Programme:Business Administration MSc (60644)
Link to this item:https://purl.utwente.nl/essays/94892
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