University of Twente Student Theses


Facilitating Dialogues for an Understanding of Disability and Technology

Tolsma, Laure (2023) Facilitating Dialogues for an Understanding of Disability and Technology.

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Abstract:Designing for disability is a task designers and technologists are increasingly asked to do, whether it be for legal reasons or equitable design goals. Biases and assumptions, specifically the ones that make up ableism (embedded in methods used and the underlying `why') often lead designers to fail at these goals. To facilitate designing for disability, a toolkit has been developed to allow designers and technologists to more easily understand how to design for disability by fostering a nuanced understanding of disability and the common pitfalls that current interventions fall into. The toolkit is underpinned by evaluating the existing State of the Art, collecting insights from disability studies literature as well as primary research activities like a survey, expert interviews and a personal observations reflection on how this work in done in practise. The toolkit is then evaluated and found to improve the level of critical insight people have on products developed to interface with disability by promoting more nuanced conversations. A framework for how to support designers and technologists on the task of designing for disability is also developed. This work can provide a structure and tool for designing more equitable tools, products and systems by providing a mapping of the problem (Ableism) and amplifying the perspectives, experiences and ways of knowing/doing of Disabled People.
Item Type:Essay (Master)
Faculty:EEMCS: Electrical Engineering, Mathematics and Computer Science
Subject:81 education, teaching
Programme:Interaction Technology MSc (60030)
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