University of Twente Student Theses


Empathy in the Context of Video Games and Condolence Letters

Renzelberg, M. (2023) Empathy in the Context of Video Games and Condolence Letters.

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Abstract:This research investigates how empathy influences the writing of a condolence letter and compares the results to real life contemporary condolence letters, and letters written in the video game Radio General 1. All of which were written in the context of informing the families of fallen soldiers in World War 2. Participants did an online survey with three questionnaires, then were given the context of World War 2 in a scenario and asked to write a letter to the family of a deceased soldier. A sample of 56 participants was analysed quantitatively and qualitatively. 3020 game letters from Radio General 1 were coded, and the percentages were compared to the survey percentages. Additionally, the contemporary letters were compared. This allowed for a better validity of the findings. The results only showed a significant correlation between emotional content and empathy. However, the comparison of extreme groups showed that more empathetic individuals wrote more extensive and complex letters. The game letters showed similar trends. Also, the contemporary letters showed similarity to the survey letters. Overall, this research reveals common themes in condolence letter writing, and it also offers first evidence for the validity of game-based analysis of empathy and condolence letter writing.
Item Type:Essay (Bachelor)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:77 psychology
Programme:Psychology BSc (56604)
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