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To See or Not to See: How to Measure Patient Satisfaction About Medical Imaging : A Qualitative Investigation into the Applicability of a Patient Satisfaction Questionnaire

Kloetstra, I.T.M. (2023) To See or Not to See: How to Measure Patient Satisfaction About Medical Imaging : A Qualitative Investigation into the Applicability of a Patient Satisfaction Questionnaire.

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Abstract:Bearing in mind the significant presence of different 2D and 3D medical imaging techniques in the field of orthognathic surgery (OGS), some of the modalities might be considered by patients to be more informative about their abnormalities and treatment plans, than others. This asks for the establishment of a measure to examine OGS patients’ preferences in doctor-patient communication, since OGS patients’ requests for treatment accompany significant changes in their facial appearance. A patient satisfaction questionnaire aimed at the utilisation of 2D and 3D medical imaging, can shed light on OGS patients’ preferences regarding comprehendible imaging techniques. This study, therefore, examined the feasibility of such a questionnaire for a population of Dutch OGS patients, namely the Vragenlijst Inventarisatie Patiënttevredenheid Afbeeldingen (VIPA). In order to pretest the questionnaire, patients were either assigned to a 2D condition, being informed by regular medical imaging techniques, or they saw 3D holographic images. Data on the participants’ response behaviour and opinions on the questionnaire was gathered. It was found that the VIPA is partially feasible for OGS patients in measuring their satisfaction with medical images. Viewing the opinions in light of existing data made the adaptation of the questionnaire possible. Though the final version of the VIPA needs to be validated before implementation, the OGS domain draws nearer to the possibility to employ the most effective, evidence-based medical imaging techniques for their patients.
Item Type:Essay (Bachelor)
Clients:
University Medical Centre Groningen, Groningen, The Netherlands
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:77 psychology
Programme:Psychology BSc (56604)
Link to this item:https://purl.utwente.nl/essays/95288
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