University of Twente Student Theses


How can employees flourish during digital workplace transformation?

Bittner, Larissa (2023) How can employees flourish during digital workplace transformation?

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Abstract:During Covid, digital workplace transformation was facilitated rapidly, and organizations need to find new solutions for employees’ workplaces to maintain their business. Yet, it is unknown how the digital workplace transformation influences employees’ digital flourishing. Thus, this research investigates how daily work and workflows are affected by digital workplace transformation, and how employees can use digital tools to support their work. 10 semi-structured interviews were conducted across different organizations and were analyzed using grounded theory approaches. This research found that the topic must be considered at two levels, the organizational level, and the individual level. Hence, at the macro level, this research found that good human resource management, workplace management, and process management are the foundation, the company must create to enable employees to flourish in a digital workplace environment. At the individual level factors like soft skills, competence, connectedness, self-management/ planning, and personal development are important to support employees´ digital flourishing. A conceptual framework summarizes the findings, with 6 propositions to propose topics for future research on digital workplace transformation and employee flourishing.
Item Type:Essay (Bachelor)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:83 economics, 85 business administration, organizational science
Programme:International Business Administration BSc (50952)
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